Beginning her design journey as a wedding stationery designer, Gratiana jumped from brides to businesses when she noticed the lack of representation of black women in a predominantly male dominated industry. 

Gratiana launched The Refined Brand Agency in the height of the COVID-19 pandemic to help small businesses run like corporations. Gratiana left a 13 year corporate career as a Human Resources expert to begin what is now a booming agency. She finds value in seeing yourself in your brand, and being able to navigate the journey with guidance, education, and systems that allow you to run your business on cruise control. 

Gratiana is a Los Angeles native who has been living on the East Coast for the last 10 years with her husband and 2 young children. Most would describe her as a generous, hard-working, goofball who loves to joke around. However, she would describe herself as introverted - extrovert who loves champagne, tacos, and fun at-home experiences. 


Our Values


a student

Reliable &


High quality

customer experiences

We're ever-evolving and are committed to remaining educated so that we can best educate our clients on strategically reaching their goals 

and maintaining success. It's important for us to be teachable so that we can teach others.

Humans helping humans. Our clients love us and have turned into long time friends in the process of their growth. We see you, because we've been you, and because of that, it has put us in the position to lead you to success with dignity.

White glove experiences? You've got it!

We are hyper dedicated to ensuring our clients get the red carpet treatment from their very first interactions with us. Communication and keeping our promises is of the ultimate importance.  We have small nuances and surprises along the course of our journey together to make you feel extra special and to set us apart from other agencies. 


"My dream wouldn't have become a reality without The Refined Brand Agency"

"Where do I start, I was simply having an encouraging conversation with Gratiana. We talked about business ideas and ventures that would be promising. When this pandemic first started, i never thought I’d be starting my own business venture and having Gratiana see the vision and bring it to life in her own creative way.


She believed in something I only dreamed of and the determination and time we put into the business brought Empress InnerG to life. She pushed me in the most positive and encouraging way possible and never gave up on the vision, no matter what the obstacles were.


All the trials and demos, she was able to get the designs for the website, bottles, labels and so much more. I’m beyond grateful and couldn’t have had this dream come to reality without The Refined Brand Agency experience."

-Valisha R.